Privacy Policy, Notices & Disclaimer

This notice falls under the European Union General Data Protection Regulation (GDPR).

Please read this Privacy Policy & Notices carefully before using this website.

 

Who We Are and Contents

Integrative Clinical Psychology Pty Ltd (hereafter “we” or “us”) is the owner of this Website. The entire contents of this website are the sole property of Integrative Clinical Psychology Pty Ltd. The copying, redistribution, or publication of any part of this site, in whole or in part, is strictly prohibited without the express, written consent of Integrative Clinical Psychology Pty Ltd. Violators will be prosecuted. We reserve the right to block any domains we choose from accessing this web site. All department/company logos, whether or not they appear in capital letters or with a trademark symbol, remain the property of Integrative Clinical Psychology Pty Ltd. The use of these trademarks without the express, written consent is prohibited and may be in violation of copyright law, trademark law, or other applicable laws including those governing defamation, slander, publicity, and privacy.

 

Purpose of Privacy Policy

This Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data (as defined below) used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Website shall be limited to the purposes under this Privacy Policy and any customer terms of use published from time to time.

Please read this Privacy Policy carefully. We reserve the right to change this Privacy Policy on the Website at any time without notice.

This Privacy Policy governs use of any personal information or contribution that you provide to us, which is collected by us on or through our Website or its content. By using our Website or its content, you consent to this Privacy Policy, whether or not you have read it.

Information We May Collect

We collect personal information from you so that we can provide you with a positive experience when utilizing our Website or content. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you.

We may collect:

·       Your name and an email address so we can deliver our newsletter or email updates to you – you would be affirmatively consenting to this by providing this to us in our subscription forms.

·       Your name and an email address if you complete our contact form with an enquiry. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.

·       Billing information including name, address and credit card information so that we can process payment to deliver products or services to you under our contractual obligation.

Please note that the information above (“Personal Data”) that you are giving to us is voluntarily given, and by you providing this information to us you are giving consent for us to use, collect and process this Personal Data. You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us at integrativeclinpsych@gmail.com

If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our Website or content.

Consent to Collect

We collect Personal Data from users that have subscribed with us, either for free, or for paid subscription, newsletter/email updates.

By providing the Personal Data requested on the subscription form and clicking the submit button, you are consenting to providing us with your Personal Data and confirming that you are 18 years of age or older. A link to this page is provided during the subscription process.

The legal basis for us to collect the data is to be able to provide you with a service.

Other Information We May Collect

Anonymous Data Collection and Use
To maintain our Website’s quality, we may use your IP address to help diagnose problems with our server and to administer the Website by identifying which areas of the Website are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you, but is helpful for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way.

 

Use of “Cookies”
We may use the standard “cookies” feature of major web browsers. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on our Website and some features may not work as intended.

 

What We Do With Information We Collect

Contact You
In order to provide our service to you, we may contact you with information such as newsletters, email updates, product and service offers, event information – seminars, webinars etc. Consent: We may contact you if you give us your clear, unambiguous, affirmative consent to contact you as a result of a direct enquiry or ongoing correspondence. Contract: We will contact you under our contractual obligation to deliver goods or services you purchase from us.

Legitimate Interest: We may contact you if we feel you have a legitimate interest in hearing from us. For example, if you sign up for a webinar, we may send you marketing emails based on the content of that webinar. You will always have the option to opt out of any of our emails.

Process Payments
We will use the Personal Data you give to us in order to process your payment for the purchase of goods or services under a contract. We only use third party payment processors that take the utmost care in securing data and comply with the GDPR.

Targeted Social Media Advertisements
We may use the data you provide to us to run social media advertisements and / or create look-alike audiences for advertisements.

 

Service Provision and Third Parties

In the course of providing our service to you, we sometimes have to rely on third party services to maintain and fulfil our own services such as, but not limited to, PayPal or other secure online payment systems, newsletter distribution services, social media hubs eg., Facebook, Instagram, Google and Google Analytics, postal and delivery services, and other services that enable the smooth running of our website. These third parties will on occasion come into contact with your Personal Data in the provision of their service.

We take the security of Personal Data very seriously and never share or resell any of our data.

We are not responsible for any of your Personal Data held by any third party services and how it is secured and used, but we give you our assurance that we only use third party services essential to the provision of our service to you.

 

Viewing by Others

Note that whenever you voluntarily make your Personal Data available for viewing by others online through this Website or its content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (i.e., sharing a comment on a blog post, posting in a Facebook group that we manage, sharing details on a webinar, etc.).

Storage, Accessing and Transferring of Personal Data

Personal Data that you provide to us is stored internally or through a data management system. Your Personal Data will only be accessed by those, who help to obtain, manage or store that information, or who have a legitimate need to know such Personal Data (i.e., our hosting provider, newsletter provider, payment processors or team members).

Our IT personnel have access to users’ data, accessible only through our secure website back end system, for the purpose of providing services such as emails, newsletters and website analytics.

No personal identifiable data is stored on staff or contractor computers on a permanent basis. Contractors are requested to delete this data at the end of their mission.

It is important to note that we may transfer data internationally. For users in the European Union, please be aware that we may transfer Personal Data outside of the European Union. By using our Website and providing us with your Personal Data, you consent to these transfers in accordance with this Privacy Policy.

 

Data Retention

We retain your Personal Data for the minimum amount of time necessary to provide you with the information and/or services that you requested from us. We may retain certain Personal Data for longer periods of time if necessary for legal, contractual and accounting obligations, and also in order to provide you with information and/or services.

While we will do everything we can to keep our service secure, in the event of a data breach, misuse or hacking of our Website, we will inform our users of what happened and what we have done to put it right.

 

How You Can Access, Update or Delete Your Personal Data
You have the right to:

·       Request information about how your Personal Data is being used and request a copy of what Personal Data we use.

·       Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.

·       Rectify or erase Personal Data and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).

·       Withdraw your consent at any time to the processing of your Personal Data.

·       Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.

·       Receive Personal Data portability and transference to another controller without our hinderance.

·       Object to our use of your Personal Data.

·       Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.

 
Confidentiality

We aim to keep the Personal Data that you share with us confidential. Please note that we may disclose such information if required to do so by law or in the good-faith belief that: (1) such action is necessary to protect and defend our rights or property or those of our users or licensees, (2) to act as immediately necessary in order to protect the personal safety or rights of our users or the public, or (3) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other terms of use or agreement with us.

 

Passwords

To use certain features of the Website or its content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk.

You agree to notify us immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.

We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

 

Unsubscribe

You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of email communications. If you have questions or are experiencing problems unsubscribing, please contact us at integrativeclinpsych@gmail.com

 

Security

We take commercially reasonable steps to protect the Personal Data you provide to us from misuse, disclosure or unauthorized access. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data. That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.

 

Anti-Spam Policy

We have a no spam policy and provide you with the ability to opt-out of our communications by selecting the unsubscribe link at the footer of all e-mails. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. We will not sell, rent or share your email address.

 

Third Party Websites

We may link to other websites on our Website. We have no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials may be linked to our Website or its content, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your Personal Data.

 

Children’s Online Privacy Protection Act Compliance

We do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Website and its content is directed to individuals who are at least 18 years old or older.

 

Notification of Changes

We may use your Personal Data, such as your contact information, to inform you of changes to the Website or its content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify or otherwise alter our Website, its content and this Privacy Policy at any time. Such changes and/or modifications shall become effective immediately upon posting our updated Privacy Policy. Please review this Privacy Policy periodically. Continued use of any of information obtained through or on the Website or its content following the posting of changes and/or modifications, constitutes acceptance of the revised Privacy Policy. 

 

Data Controller and Processors

We are the data controllers as we are collecting and using your Personal Data. We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR- compliant.

If you have any questions about this Privacy Policy, please contact us at integrativeclinpsych@gmail.com

Last Updated: March, 2019

 

Copyrights & Trademarks

Copyright © 2017, Integrative Clinical Psychology Pty Ltd. All rights reserved. All information on the Integrative Clinical Psychology Pty Ltd website, Facebook page, Instagram or other social media pages, are property of Integrative Clinical psychology Pty Ltd and all rights are reserved.

 

Disclaimer

This website may from time to time feature links to a number of other websites including but not limited to Government and Non-Government sites, external blogs, articles, journals, research, newsletters, press releases etc. When leaving this site, all browsers are subject to the privacy policies of those sites. Reference in this website to any specific policy, process, service, or company does not constitute its endorsement or recommendation by the cited agency, organisation, or Integrative Clinical Psychology Pty Ltd. We are not responsible for the contents of any web pages referenced from this server, nor do we guarantee in any way the accuracy of the information provided, and we do not recommend any particular product or service contained on those linked sites.

 

The information provided using this website is only intended to be general summary information to the public on the various operations of Integrative Clinical Psychology Pty Ltd. It is not intended to assert policy positions, comment on contemporary debates, or assume the place of other affiliated or non-affiliated health service departments and companies. The views and opinions expressed by authors in any articles and reports featured on this website, do not necessarily state or reflect those of Integrative Clinical Psychology Pty Ltd.

While all information contained in this website is presented in good faith as so its accuracy, Integrative Clinical Psychology Pty Ltd makes no disclaim any implied warranty or representation about its accuracy, completeness, or appropriateness for a particular purpose. Users agree that the access and use of this site and its contents is at their own risk, assuming full responsibility. Users understand and agree that Integrative Clinical Psychology Pty Ltd is neither responsible nor liable for any claim, loss, or damage resulting from its use. Integrative Clinical Psychology Pty Ltd accepts no responsibility for typographical errors or technically inaccurate information contained on this web site.

 

Integrative Clinical Psychology Pty Ltd specifically reserves the right to change, delete or update information without notice at any time, however, accepts no obligation to update the information contained on this site. Nothing contained on this site should be construed as a promotion or solicitation for the use of any mental health service in a particular way which is not authorised under the laws and regulations of the country where the reader is located. Specific questions about the availability of mental health services in countries other than those listed on this site should be directed to local health departments and government sanctioned health service representatives.

 

Integrative Clinical Psychology Pty Ltd does not subscribe to unsolicited appeals for mental health services or funding of related community projects. Please do not send any email or in any way communicate ideas or requests for new products, services, projects, or funding. Any email containing unsolicited ideas will be deleted from our system immediately. By continuing to access this web site, and by submitting email to us, you agree that you shall have no recourse against Integrative Clinical Psychology Pty Ltd for any alleged or actual infringement or misappropriation of any proprietary rights in your communications to us. Any information sent to Integrative Clinical Psychology Pty Ltd via this web site will NOT be considered confidential.

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Address: Level 1, Suite 11 / 76 Wises Road, Maroochydore 4558

Tel: 0450 942 915
Fax: (07) 5301 8166

Copyright © 2020 Integrative Clinical Psychology Pty Ltd